Hotel commission fees 'too high'

AOL Money Staff
Keyboard
Keyboard

Hotel guests are paying hundreds of millions of pounds in commission fees to booking agents for little in return, according to the Good Hotel Guide 2014.

Guests who reserve rooms via agents are paying over the odds because hotels have to pay 15% plus VAT on their gross revenue for each booking, said the guide's editors Adam Raphael and Desmond Balmer.