Delivery costs must be clearer: MP

Updated

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postman and bicycle
postman and bicycle

Online retailers should be more transparent about delivery costs as customers in remote areas or who share a postcode with a remote area are being hit with large surcharges after they have finished shopping, an MP said.

Liberal Democrat Sir Robert Smith (West Aberdeenshire and Kincardine) said online sellers should display the existence of surcharges for delivery to certain UK areas at the beginning of the shopping process.

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