Orange refuses to cancel phone of dead 14-year-old

Sarah Coles
Orange logo
Orange logo

Peter Fitchett was already in state of extreme distress when he contacted Orange to cancel the contract on his late son's Blackberry. Tragically, his son Ben fell from a motorway bridge last month. He had a BlackBerry phone, as part of a family contract, so his father tried to cancel the contract.

Shockingly, Orange refused, and was only swayed after an internet campaign took hold.