Two call centres from BBC series are fined

Sarah Coles
call centre
call centre

Two call centres which feature in the BBC Three series, The Call Centre, have been fined £225,000 for nuisance calls. The Information Commissioner said that the fine included the first in the UK relating to Payment Protection Insurance cold calls.

So what did they do wrong, and how can you protect yourself against nuisance calls?
%VIRTUAL-SkimlinksPromo%