Millions of British Gas customers in billing error

Sarah Coles
British Gas
British Gas

Ofgem has announced that between 2006 and 2011 British Gas failed to 'round down' one aspect of its residential bills, meaning that millions may have paid more than the regulations allow in this area. British Gas, meanwhile is arguing that has not overcharged, and that no-one has missed out.

However, they have made a donation to end the matter - which you may be able to benefit from.