Deal to avoid industrial action


The threat of industrial action by workers at communications giant O2 has been averted after a deal on jobs, pay and terms and conditions.

Members of the Communication Workers Union were set to be balloted over issues including outsourcing work to Capita, but talks led to an agreement.
National official Sally Bridge said: "The union's aim has always been to avoid a dispute and reach an agreement.

"Since the ballot opened, Telefonica and Capita have intensified discussions with us in an attempt to reach an agreement and to avoid industrial action.
"We have concluded negotiations on a package which includes job security, pay, protection on terms and conditions of employment, redeployment and union recognition. We believe we have made considerable progress in seeking assurances and employment protections."

An O2 spokesman said: "We are pleased to have reached a positive conclusion to the discussions we've held with the CWU over the past few weeks.

"We have been committed from the outset to deliver the best possible outcome for our people and customers.

"The CWU has now been reassured and, having reached a mutual and shared understanding, O2 is now focused on ensuring that the transition to Capita is a positive one."

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