Letting agent fees 'out of control'

Letting agents' fees are now "truly out of control" and tenants are having to go without food or turn off their heating to cover the costs, a housing and homelessness charity has warned.

A mystery shopping exercise by Shelter among almost 60 letting agencies across England found they charged renters £350 in fees on average to set up a tenancy, on top of deposits and up-front rent.
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