Video: Hotel manager's Basil Fawlty-style attack on waiter

The moment a hotel manager lost his temper and carried out a 'Basil Fawlty' style attack on a former employee has been caught on camera.

Robert Hardman, 54, who runs the three-star Plough Hotel in Northampton, flew off the handle when former employee, Sorin Paraschiv, came back to the hotel to claim £800 he says he was owed in past wages.

Hardman can be seen pushing Sorin under the front desk and slapping him around the head.

Another member of staff runs in to try and stop the attack, when Hardman grabs Sorin by the shirt collar and drags him out of the front doors.

According to the Daily Telegraph, the footage was released after Hardman pleaded guilty to actual bodily harm at Northampton Crown Court on Monday.

He was spared jail, receiving a seven-month prison sentence suspended for 18 months.

He was also ordered to carry out 180 hours of unpaid work, pay £1,750 in compensation to the victim, £250 costs and a £100 fine.

The Daily Mail reports that Judge Rupert Mayo told Hardman: "The footage shows you lost it.

"It may well have been somebody who you did not think deserved to take the money but you are a manager of a medium sized hotel and it was humiliating for him. This is not the way for an employer to behave."

According to the Mirror, a worker at The Plough Hotel said: "Hardman is a likeable man and can be very funny but when he feels like he has been taken advantage of he can lose it.

"We joke that he is the real life Basil Fawlty because he can get angry with people especially guests, but I've never known him to be violent.

"I think he just saw the red mist and went mad."

You know you've booked the wrong hotel when...
See Gallery
Video: Hotel manager's Basil Fawlty-style attack on waiter

Hen and stag dos are great when you're actually on them, but for innocent bystanders caught in the vortex, they can be a living nightmare. A guest at the Andalucia Plaza hotel in Marbella described on TripAdvisor 'drunk men, shouting, swearing and shameful behaviour. The security guard dragged one male away after he was waving his little friend around at the pool side cafe.' It's enough to put you off your chorizo boccadillo. Avoid.

Worse still, a hell-raiser like Charlie Sheen on the same floor could cause you a sleepless night. At a 2010 visit to the Plaza Hotel, he hit the headlines for going on a drink-and-drug fuelled rampage involving a porn star and a trashed hotel room... Nice.

For some of us (especially those of us escaping from our children), a night in a hotel is the only chance we get for a good night's sleep, so it's annoying enough to be disturbed by any noise, but when you're being kept awake by sounds of screaming and/or gunshots, it's definitely time for an early check-out. One hapless traveller staying in a US hotel was woken by the sound of voices screaming 'Open that exit! Open that exit!'. She gathered her things and fled, only to find a class of flight attendants practising emergency drills in the corridor.

Organised murder mystery weekends at country house hotels are one thing, but when you turn up at a remote hotel and the manager proudly tells you about the famous ghost that haunts the premises, you might want to pack your bags. Although, according to paranormal (and we'll leave it to you to decide how reliable a source of information that is), there's a hotel in Amersham in Buckinghamshire where the ghost of an old maid will actually pack your bags for you...

Ah, the wonders of Photoshop... Many an innocent traveller has been lured into booking in to a stunning new hotel based on pictures that have conveniently erased all traces of the cranes and diggers which still surround it. One such guest recently stayed at the Ganjeli Plaza Hotel in Baku, Azerbaijan (of recent Eurovision fame) to find it 'still being built, complete with drilling at odd hours' and 'terrifying electrics'. Our top tip? Check out Google Earth to see how it really looks.

Obviously, we don't mean actual limbs (although this would, without doubt, be an indicator of a bad hotel), but when you can tell the previous guest's hair colour, nail length and type of contact lens from physical clues left in the room, leave. And don't get us started on hair. There are things that are meant to be hairy: cute dogs, Tom Jones' chest, Highland cows... and then there are things that just shouldn't. The bar of soap in your hotel bathroom is one of them.

I once stayed in a five star hotel in India to find a massive (small dog-sized) rat crouching behind my pillow. The fact that the complimentary fruit and chocolates had been nibbled by someone other than me should have been a warning. Eventually, housekeeping caught the gigantic rodent, but it didn't make for a great night's sleep.

It tells you a lot about a hotel's clientele when the establishment has obviously learnt by experience that anything not nailed down will be nicked. Like that they're probably more used to the environs of a prison cell than a hotel room. But even the best hotels are susceptible to the klepto customers - The Scotsman in Edinburgh reports clocks off the wall and coffee makers going walkabout...

Staying in the same hotel as both Rihanna and Justin Beiber (who recently stayed in the same hotel in Sydney) may sound like a pretty thrilling prospect if you're a teenage girl or boy, but for the average guest sharing a roof with a huge celebrity, it just means manic security, hassled staff, crowds of screaming press and pre-pubescents - and the certain knowledge that someone else has bagged the best rooms.

When you arrive and the leering receptionist asks you how many hours you'd like the room for, you can be pretty sure it's not the classiest hotel in the area.


Related articles

Boy finds $10,000 stashed in hotel drawer

Mystery as mother and daughter die in stabbing at Premier Inn
Read Full Story