Bereaved daughter takes dad's ashes to bank

Siobhon Peers, 31, of Davenport near Stockport, has revealed that she was reduced to taking an urn of her father's ashes along to her local branch of the Royal Bank of Scotland, in an effort to prove that her father was dead. She had been hounded by a debt recovery firm over what started as a £6 charge on the account after his death, and ended up as a debt of £625 with penalties and interest.

So how could this happen? And what should you do if someone dies?
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