Increased FOS fees raise chances of success when you complain

When you feel you've been treated unfairly by a bank or other financial company, or if its unfairness has put you in financial hardship, and it doesn't resolve the complaint to your satisfaction, you can complain to the Financial Ombudsman Service. For you, this service is free.

The worst thing that can happen is the Ombudsman will disagree with you. Normally, your only recourse then is to take your complaint to a judge in the county court.
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