Energy company error leaves shock £2,758 bill

Sarah Coles
Updated
power lines
power lines

Npower customer, 73-year-old Maureen Burn, was left shocked when she received a £2,758 bill out of the blue. The company had stopped taking direct debits from her account, then one human error later she was served with this huge and terrifying bill.

So what went wrong, and is this the worst bill blunder of recent times?
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