Low ratings for big energy firms

Press Association
Energy bill and money
Energy bill and money

Some of the UK's biggest energy companies have been ranked as being the worst for customer satisfaction in a nationwide survey.

The Which? poll, coming as a spate of energy price rises hit consumers, put smaller firms at the top of the table for value for money and customer service. The big six, which dominate the market with a 98% share, all ended up at the lower end of the scale.