1,000 more PPI claims staff sought

Press Association

An extra 1,000 case workers are to be hired by the Financial Ombudsman to tackle another surge in insurance mis-selling claims.

The service has around 1,500 people working on payment protection insurance (PPI) cases but admits it will need more resources after revising its forecast PPI workload for 2012/13 to 250,000 cases, from 165,000.