Co-op Bank fined over PPI delay

Updated
Co-operative Bank
Co-operative Bank

The Co-operative Bank has been punished by the regulator after it delayed valid claims for payment protection insurance (PPI) compensation "for no good reason".


It is likely that a significant proportion of 1,629 complaints were unfairly put on hold by the Co-op while a judicial review into PPI complaints was in progress, the Financial Services Authority (FSA) said.
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