£3 billion wasted on rubbish: and we have to fight for refunds

Sarah Coles
rush to buy
rush to buy

Stefan Rousseau/PA Wire

Citizen's Advice has revealed that in 2012 we spent an astonishing £3 billion on goods and services that subsequently turned out to be a waste of money. Then when we tried to get a refund, replacement, or recompense, we ran into a brick wall. The service had over 400,000 requests for help between April and November last year for people who had found themselves stuck with rubbish.

So what can you do if you find yourself in this boat?%VIRTUAL-SkimlinksPromo%