Comet gift cards suspension lifted

CometGift cards can be used again at stricken electrical retailer Comet after a temporary suspension was lifted, the chain's administrator says.

Deloitte, which was appointed late last Friday, is hunting for a buyer for the business after it collapsed in a bid to protect some 6,600 jobs at the 236-outlet chain.
Vouchers purchased and paid for in full by members of the public can be used again after the administrators suspended their use of gift cards as they assessed the business.

However, Deloitte said it was necessary to maintain the temporary suspension on gift cards which have been issued to people on behalf of a corporate customer.

Neville Kahn, joint administrator and restructuring services partner at Deloitte, said: "We recognise that the temporary suspension of gift cards has caused concern and anxiety to those customers affected.

"In the short time available since our appointment the Administrators have worked urgently to bring clarity to this matter, while at the same time stabilising the business and seeking a buyer.

"We are very grateful to customers for their patience in allowing us time to properly assess the situation."

The administrators added that it intends to fulfil customer orders where the item is currently in stock in the delivery centres.

Deloitte said if the stock is not available and customers do not receive their order, those that have paid by credit card may be eligible for a refund from their credit card provider.

The collapse of Comet marks one of the biggest high street casualties since the demise of Woolworths in 2008 and comes a month after the failure of JJB Sports.
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