PPI complaints soar to 2.2 million

Payment protection insurance (PPI) complaints to financial services firms more than doubled in the first half of this year to reach a new high of over 2.2 million, the City watchdog said.

The huge surge in PPI complaints compared with the last six months of 2011 drove a 59% increase in the total number of complaints to firms to 3,577,599, the Financial Services Authority (FSA) said.
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