Rail users 'ripped off' on refunds

Updated
Commuters
Commuters

A rail workers' union has called for a parliamentary inquiry into refunds for delayed trains after claiming that passengers were being "ripped off".

The Transport Salaried Staffs Association claimed that train operators received £172 million from Network Rail in the past year for delays, but only passed on £10 million to passengers, leaving a shortfall of more than £150 million.%VIRTUAL-SkimlinksPromo%

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