Water firm complaints drop by 12%

Customer complaints in the water industry dropped by almost 12% last year, reaching their lowest level since 2005, according to a report from the Consumer Council for Water.

The annual Complaints Report shows 163,027 written complaints were made to water companies across England and Wales in the year to March 31, compared with 185,140 the previous year.
%VIRTUAL-SkimlinksPromo%