Dad arrested after protest over Tesco TV

SWNS

Eric Rawlinson, 41, an unemployed father of two from Abbey Meads, Swindon, had tried to exchange a faulty TV set in Tesco store in Swindon. When Tesco staff refused, he staged a sit-in, until they agreed to the exchange. Instead they called the police, who hit him with a baton and sprayed chemical spray in his eyes, before handcuffing him, arresting him and taking him to the police station.

So what went wrong here, and what can you do if you have a complaint that's not taken seriously?
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