25% 'ripped off' by letting agents

Press Association
To let signs
To let signs

Almost a quarter of people feel they have been "ripped off" at some point in their lives by letting agents' charges, research from Shelter has found.

Around 23% of more than 5,000 people surveyed believed they had been landed with unfairly high fees for aspects of renting in England such as credit checks, renewing contracts and "administration".