Jaguar has come top in the 2012 JD Power Dealer Satisfaction Survey, published by What Car?
The interesting thing is that the margin between Jaguar in first place on 86.1% satisfaction and Lexus in second place on 83.5% satisfaction was one of the widest in the whole table. Most car companies were bunched between 77% and 82% and the only outliers were Jaguar at the top and Fiat (74.8%) and Chevrolet (71.5%) at the bottom. The position of Chevrolet at the very bottom of the table is a bit of a surprise. Korean cars are usually very reliable, so the dealers must have done something exceptional to annoy their customers to that extent.