NatWest debacle spurs 85% rise in switching

Natwest branch
Natwest branch

Tim Ireland/PA Archive/Press Association Images

When the NatWest crisis broke, the overwhelming response from the Twitter feed and comments on the bank's website was that this was the final straw: people were going to find a better bank. Most people expected the dust to settle and people to give up and resign themselves to more of the same.

However, new figures have revealed that we are following through on our threats and switching. But why?