BT Vision tops pay-TV complaints list

AP

BT's subscription digital TV service attracted the most complaints about their service at the start of this year, according to the communications watchdog Ofcom.

Ofcom has published complaints data about pay TV for the first time. The figures, for January to March, show that BT Vision generated almost four times as many complaints as its closest competitor, Virgin Media, and nine times as many as Sky, although the number of complaints dropped compared with the period from October to December of last year.