Train companies accused on refunds

Train companies have been accused of passing on to passengers only a "tiny fraction" of the tens of millions of pounds they receive from Network Rail (NR) for disruption to services.

The Transport Salaried Staffs Association (TSSA) said rail operators were paid £184 million by NR last year for problems which led to late or cancelled trains, but gave passengers hit by disruption only a fraction of the money.