10 things we hate about our banks

Jess Bown
Woman on the phone
Woman on the phone

We love complaining about our banks. And with the Financial Ombudsman Service (FOS) upholding more than 70% of the complaints it received about financial companies in the second half of 2011, it would seem that our gripes are often justified.

Here, we highlight 10 of the things that most annoy us about banks.