Charities embroiled in HSBC mis-selling scandal

Updated
Elderly hand
Elderly hand

A government-backed advice service and UK charity, Age UK, have become embroiled in the mis-selling scandal surrounding the HSBC's care fee adviser, Nursing Home Fees Agency (NHFA).

The Firststop Advice service, which was set-up in 2005 to offer the elderly free independent information on care home provision, earned money by promoting the NHFA on its website and encouraging the public to use its service.

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