BlackBerry continues to struggle

Broken BlackBerryMobile giant RIM assured everyone its BlackBerry network would be back up today, and indeed it was - then it wasn't. It's been suffering all day and one of the worst things about it is the company's apparent decision to stay schtumm about the whole thing.
Nobody's saying the company has to like the fact that its customers are cheesed off, or that its BlackBerry Messenger (BBM) service is down.

It doesn't have to put the flags out because reports indicate the problem has reached South America either. It just ought, really, to at least make some sort of statement on the subject.

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From the company's website, though, you'd never know there was a problem. Operators, meanwhile, have been telling customers it's simply not their problem, although they're sympathetic.

Meanwhile a real time search for BlackBerry on Twitter unleashes a torrent of anger - customers are seriously not pleased and they're not holding back. There are a lot of very smug iPhone users commenting back, particularly as this time tomorrow they'll have their equivalent of BBM in place as Apple launches iBuddy as part of iOS5.

RIM, the company that owns BlackBerry, needs to get this into order now.
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