20 million missing out on cheaper mobile deals

Jo Robinson

A survey by Which? Mobile has found that almost 20 million Britons have never switched mobile phone provider and could be missing out on significant savings as a result. It also revealed that 5.3 million people said they spent less since switching mobile provider.

The organisation questioned 8,001 members of the public about their experiences of switching mobile providers and found that those who put off switching because they anticipate a lengthy and difficult process should think again, with nine out of 10 consumers finding it easy.