HMRC chaos means taxman loses billions

The tax coding debacle last year left many thousands in terrible trouble. Suddenly out of the blue there would be an outrageous tax demand for thousands of pounds that you could not understand or afford. That alone was bad enough, but new figures reveal it is far from the only problem the taxman faces.

As a result of a host of failings, and the economic downturn, HMRC has lost billions of pounds. And who do you think will be called on to replace it?