Antonio Conte was unveiled as Chelsea manager on Thursday afternoon and, despite his broken English, one thing was loud and clear - this guy is likeable.
It's a trait that hasn't so easily been associated with Chelsea in the recent past - the levels of schadenfreude went through the roof as they and boss Jose Mourinho imploded into chaos last season - but things might just be about to change if Conte's first press conference was anything to go by.
The 46-year-old Italian began by apologising for his English - it was still pretty good - and his humility shone through further when he was asked the obligatory question for a new Blues boss - ie) was he the new Special One?
Conte was a hit at the recent Euro 2016 - where his passion off the pitch was matched by his ability to get the most out of Italy's squad - but this first meeting revealed a more relaxed side as he spoke enthusiastically about the prospect of testing himself in the Premier League.
The fact his English was not perfect - he revealed he is studying it at the moment - probably only made it easier to like him.
Chelsea fans were endeared too. Conte said all the things that they wanted to hear, most significantly that John Terry was staying on as captain, while he used the word "fight"... alot.
After last season's woeful title defence, Chelsea fans were lapping it up.
And, even if his English was not perfect, he was still able to deliver a couple of quotable lines to confirm that he is a character.