Groupon disappoints with poor service

Updated

Charles Rex Arbogast/AP/PA

The Groupon craze has swept the nation in recent years, as consumers sign up to the website to receive daily emails with tempting discounts on everything from restaurant meals to mattresses, beauty treatments to insurance.

Yet an increasing number of complaints suggest that the discount site isn't all it is cracked up to be, with customers reporting second-class service and long battles to get vouchers honoured.

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