Skoda tops national customer satisfaction survey

The Skoda Yeti has topped a national customer satisfaction survey, beating aspirational brands such as Mercedes, BMW and Jaguar.

Skoda Yeti tops customer satisfaction poll

Pic: AFP/Getty

Once the butt of motoring jokes across the UK, the modern-day Skoda models are now coming up trumps with Brits in a big way. In fact, as well as leading the way with the Yeti, the manufacturer's Superb (second) and Octavia (sixth) also made the top ten.

More than 46,000 British motorists took part in this year's poll for Auto Express, and the Yeti, which ranges in price from £14,945 to £26,400, earned an impressive top score of 92.65 per cent in overall satisfaction ratings, with its "multi-purpose practicality, hatchback handling and genuine off-road ability in a great value package".

Following Skoda's Superb, which landed the number two spot, was Jaguar's XF saloon, with the Renault Scenic and Mazda CX-5 rounding out the top five.

Skoda's Octavia model, the Alfa Romeo Guilietta, Land Rover Discovery, BMW 3 Series and Mercedes-Benz E-Class completed the top ten.

Steve Fowler, editor-in-chief of Auto Express magazine said: "We've always liked the Yeti - it's a former Auto Express Car of the Year - so it's great to see so many owners agreeing with us.

"They like its practicality, the tech on board and how easy and enjoyable it is to drive."

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