Eight of the world's worst airports are in Europe, survey claims

Embargoed to 0001 Monday December 10 File photo dated 26/07/16 of a plane taking off from Gatwick Airport. Airlines that cancel return flights when a passenger misses the first leg of a journey have been warned they are at risk of breaking consumer law.
AirHelp asked 40,000 fliers to rate the best, and worst, airports in the world. (PA)

Eight of the world’s worst airports are located in Europe - according to a leading passenger group.

AirHelp asked 40,000 travellers to name their favourite places to fly from based on factors including on-time performance, services, and dining options.

Of 132 airports including in the survey Portugal’s Lisbon Portela Airport was the worst while the Netherlands’ Eindhoven Airport placed 130th, Bucharest 129th, Malta International Airport 128th, Manchester 127th, Paris Orly 126th, Porto 125th and London Gatwick 123rd.

While just three European airports were in the top 10 Athens International placed third, dropping a spot since 2018, Gdansk ranked fifth and Tenerife North Airport came in ninth.

A general view inside the new North Terminal extension at Gatwick Airport, West Sussex, after it was formally opened by former prime minister Sir John Major.
A general view inside the new North Terminal extension at Gatwick Airport, West Sussex, after it was formally opened by former prime minister Sir John Major.

In what could be a surprising result for Brussels’ jet-setters, out of the two airports that serve the home of the EU institutions, Charleroi placed way above the main airport, Zaventem.

The low-cost carrier hub managed to secure 14th place overall, thanks to a respectable on-time score, while Zaventem failed to make the top 100, languishing in 115th.

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Hamad International Airport, in Qatar, was ranked first, followed by Tokyo International, Athens International, Afono Pena International - in Curitiba, Brazil in fourth, Gdansk in fifth, Moscow Sheremeyevo in sixth, Singapore Changi in seventh, Hyderabad Rajiv Gandhi International, in Hydrerabad in India, was eighth, Tenerife North in ninth and in 10th Viracopos/Campinas International in Campinas, Brazil.

AirHelp CEO Henrik Zillmer said that congestion and long queues also counted against some of the world’s most well-known airports, which are still struggling to adapt to increasing passenger numbers.

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