How to back up your smartphone's photos, contacts and notes

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Phone backup

Losing your photos, contacts and notes is a scary thought. And that's exactly what could happen if you misplace or damage your smartphone. But don't worry – you can avoid that frustration for good by taking a few simple steps to back up your data.


Back up online

You can securely store some of your data online for free with most smartphones. Google gives you 15GB of space for your Android phone, Apple gives you 5GB for your iPhone, and Microsoft gives you 5GB for your Windows Phone.

Once you've backed up your files you can delete them from your smartphone to free up space. And if you use up all your online storage you can usually pay for more. Or you could use software like Dropbox for even more space.


Android

1. Connect to a Wi-Fi network so you don't use up your data allowance.
2. Open Settings and go to 'Accounts' followed by 'Google'.
3. Select your Google account.
4. Choose everything you want to back up.
5. Under 'Settings', enable 'Backup & reset'.


iPhone

1. Connect to a Wi-Fi network.
2. Open your Settings app, then scroll down and tap 'iCloud'.
3. Scroll down and turn iCloud on.
4. Tap 'Back Up Now' and stay connected to Wi-Fi until the process is complete.


Windows Phone

1. Connect to a Wi-Fi network.
2. Go to Settings and scroll down to 'Backup'.
3. Choose to either turn on or turn off the backups for each of the three options.
4. Tap 'Back up now'.


Back up to your computer

Save photos, contacts and other precious files to your computer to keep them safe. Once they're stored, you can delete them from your smartphone to free up space.


Android

1.Connect your smartphone to your computer with a USB cable.
2. Go to 'My Computer' on a PC or 'Finder' on a Mac.
3. Find your smartphone in the menu or search for it by name, then click to open.
4. Select the files you want to back up, then copy and paste them onto your desktop or put them straight into a new folder on your computer.


iPhone

1. Open iTunes on your computer and connect your smartphone with a USB cable.
2. If you're asked, agree to 'Trust This Computer' and enter your password.
3. On your computer, find the Devices menu in iTunes and select your iPhone.
4. Select 'Back Up Now'.


Windows Phone

1. Connect your smartphone to your computer with a USB cable.
2. If you're using a Mac, follow these Windows Phone App for Mac instructions.
3. If you're using a PC, you can open the app if it doesn't do so automatically by searching by 'Windows Phone app'.
4. Select 'music', 'photos' or another tab and choose the files you want to back up.
5. Click on the 'Sync' button.

Follow our instructions and, should something happen to your smartphone, at least your photos, contacts and notes will be safe and sound.