The worst airline for baggage problems

Getting to your holiday destination and finding that your bag didn't make it can easily ruin a holiday. Who wants to start their relaxing break with an hour-long haggle with the airport staff about how much money they need to replace their holiday wardrobe? And a few days in the same underwear and the finest T-shirts available from tourists stands near the hotel can easily lead to a sense of humour failure.

Some airlines are worse than others for delaying or losing passengers' baggage. Which is the worst?